Shipping & Returns
When will my order ship?
All orders will ship via USPS within 72 hours, Monday through Thursday. You will receive an email when your item(s) have shipped, along with tracking information.
How long will it take to get my order?
It depends on the shipping method you chose during the checkout process. All orders are sent using either First Class or Priority Mail.
Missing Package, What Do I Do?
I am not responsible for missing packages that have been marked as Delivered by USPS. I cannot reimburse or re-ship orders that were mis-delivered by the post office or stolen from a property.
NOTE: Priority Mail packages include insurance up to $50. Priority Mail International packages include insurance up to $200.
Sometimes a package will be marked as delivered by the shipping carrier prematurely. If you receive the delivery email, but have not received your package, here is what to do next:
For U.S. Customers :
- USPS delivery vehicles use GPS that can automatically update a package as "delivered" prematurely. Please wait another business day, as the package could have been marked as delivered by mistake, and will arrive the following day.
- Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker and better service.
- If the package still does not show up, please call USPS to file a claim.
All sales are final. If damage has occurred during shipping you must file a claim with your local postal carrier.
If you have any questions regarding returns/refunds please contact me.